Friday, December 5, 2014

You're About to Get More-

No Action Required. 

"Unlimited talk, text and 4G LTEE data on the fastest nationwide 4G LTE network"

reads the postcard from
 T-Mobile, Inc.
P.O. Box 219577
Kansas City, MO 64121-9577

Apparently T Mobile has learned nothing from AT&T and should be sued!




Friday, December 5 2014

The FTC is suing AT&T for throttling its unlimited data customers

October 28
Federal officials on Tuesday sued AT&T, the nation’s second-largest cellular carrier, for allegedly deceiving millions of customers by selling them supposedly “unlimited” data plans that the company later “throttled” by slowing Internet speeds when customers surfed the Web too much.
The Federal Trade Commission said the practice, used by AT&T since 2011, resulted in slower speeds for customers on at least 25 million occasions – in some cases cutting user Internet speeds by 90 percent, to the point where they resembled dial-up services of old. The 3.5 million affected customers experienced these slowdowns an average of 12 days each month, said the FTC, which received thousands of complaints about the practice.
The legal action -- which AT&T immediately criticized and signaled it was prepared to fight -- is one of the most aggressive yet under FTC Chairwoman Edith Ramirez, a reserved former corporate lawyer who took office last year. In challenging one of the nation’s largest cellular providers, she also tread close to the jurisdiction of a sister agency, the Federal Communications Commission, which more regularly handles telecommunications issues but often has been criticized by consumer groups as being too cozy with industry and not aggressive enough in protecting customers’ privacy and pocketbooks.
“AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise,” said Ramirez in a statement. “The issue here is simple: ‘unlimited’ means unlimited.”
She said that the FTC was seeking financial damages that could result in money being repaid to AT&T customers affected by the company’s policy of throttling. The suit, which was approved by the five-member commission in a unanimous vote, was filed in U.S. District Court in San Francisco.

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